All Testimonials

wrong goods received

wrong goods received

On the one occasion that my order was sent wrong it was quickly rectified and the correct goods sent.

Testimonial By: BRIAN NICHOLLS

Sunday 24 December, 2017

Reliable

Reliable

I'm new to the hobby and have tried out different suppliers, I have to say for swiftness of delivery, quality of product and easy to use site . Aqua Essentials are by far the best ive used.
And I will be choosing them for all future projects.

Testimonial By: Wayne Beniston

Saturday 23 December, 2017

very pleased customer

very pleased customer

impressive service very quick, I like all he emails stacked with information very informative and friendly

Testimonial By: colin reed

Friday 22 December, 2017

Very impressed!

Very impressed!

Recently I decided to revamp my tank and I really wanted some lush healthy plants which made a real spectacle of my tank. I'm not there yet but I have been very impressed with this site. The plants I have purchased have been healthy and good quality - delivered promptly and in proper packaging. The thing I have been most impressed about is the apparent genuine care for me as a customer - the newsletter emails state you can email them for advice. I did that but didn't actually think I would get a reply...let alone one that was personalised and received only a couple of hours after asking my question! Its refreshing to receive such a service. I admit to being a bit suspicious over so many glowing reviews on this site initially. Every product or review seemed to have 5* which I didn't believe...I can now...

Testimonial By: Andy Currie

Friday 22 December, 2017

Service

Service

Excellent service, delivered next day, packaged really well and everything was very good quality, cannot fault. Thanks

Testimonial By: Jonathan Cowley

Thursday 21 December, 2017

A happy customer

A happy customer

I first discovered Aqua Essentials back in January 2017. I was searching online for suitable stone and wood for aquascaping my new tank.
The choices were plentiful and ordering was very easy. I then returned to order plants as I had noticed that there was a vast range of options with a great deal of information about them. The plants I have ordered were all in excellent condition and completely snail free. There is also a wide range of products for medication, water parameters and fish foods etc.
I have never been disappointed with the service and the products on offer as they are all excellent. Postage has always been very prompt and all the items I've ordered have been well packaged. I will be a returning customer.

Testimonial By: Marc Layton-Bennett

Sunday 17 December, 2017

Satisfied customer

Satisfied customer

Excellent and simple ordering system. Very good selection of tropical aquarium plants. Very quick delivery service with the plants well boxed and in very good condition when arrived . The plants were of very good quality.
I would certainly recommend you and I will certainly buy from you again.
Michael

Testimonial By: Michael Packer

Sunday 17 December, 2017

Excellent Site

Excellent Site

Quick and easy to find the plants you are looking for with detailed info on every plant. The choice is great, loads of plants for all areas of your aquarium.
Once ordered, delivery is quick and plants arrive well packaged. The quality is exceptional with no disease or parasites. Would highly recommend for your aquarium needs.

Testimonial By: Barry Regan

Tuesday 12 December, 2017

Quality of service.

Quality of service.

When you find a company who deliver what they promise is it not wise to stay with them. Aqua essentials are such a company. They are efficient and courteous. Prices are competitive and postage charges honest.....also their after sales support is first class, problems are addressed very quickly indeed. In today’s e market place competition is always increasing, you can depend on aqua essentials...........
Michael t cairns.
Derry.

Testimonial By: Michael Cairns

Monday 11 December, 2017

Excellent!

Excellent!

All around excellent service... I can't fault these guys! :)

Testimonial By: Lindsay Holdsworth

Friday 08 December, 2017

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