Great services from Aqua Essential!
I've never experience a oversea supplier for aquatic plants who knows much more on their product and willing to offer their extra miles for their Customers.
Before placing my orders from online, I had hesitated for awhile and through their prompt response in emails and willingness for advice provided. Its far more than just seller and buyer's role instead they had let me gain the confident and finally took the steps to confirm my order.
A long week's waiting for its delivery and i reckon any chance of survival since the the condition for my plants to be alive is not very optimistic. When i finally received my parcel, to my surprised it was well insulated and cushioned from the crushed box. They are alive, beautiful and healthy.
Since a few week's past, the plants are still growing healthy and strong in my tank.
Good job guys! You definitely have my trust and i'll continue for more purchase!
Testimonial By: Melvin Lim
Friday 02 December, 2016
Great value plants and excellent service
Very pleased with the service I received from Aqua Essentials, the plants were all in perfect condition and well wrapped when they arrived only a few days after placing my order. I particularly like the website as it's very easy to navigate and find the details for each plant, great for someone like me who is new to using live aquarium plants and I was able to use the information to select plants for a basic set up like mine without pressurised CO2 and standard lighting.
I signed up for the hints and tips via e-mail and they were very helpful, thoroughly enjoyed reading through them all.
Testimonial By: Anne-Marie McCord
Monday 14 November, 2016
First time of using Aqua Essentials and very pleased with the quality of plants we received. Beautifully vibrant and fresh green colour. Giant bacopa and limnophila, both grow really well in our tanks. We did also buy cabomba, but we have some rosy barbs with a huge appetite for anything green, especially feathery plants! Very helpful staff when I phoned with a query and fast delivery. Extremely well packed too. Would recommend to all fish keepers who like vibrant, good quality plants.
Testimonial By: Fiona Hardie
Saturday 12 November, 2016
RECENTLY USED A/E FOR FIRST TIME AND PLACED QUITE A BIG ORDER.. EVERYTHING WAS IN STOCK AND ARRIVED AT TIME STATED. PACKAGED TO THE MAX AND AS SUCH NO DAMAGE, PLANTS WERE IN GREAT ORDER AND HAVE SINCE FLOURISHED (2 WEEKS IN)... I ALSO HAD TO CALL STAFF ABOUT ADDING MORE TO THE ORIGINAL ORDER, I COULDN'T HAVE SPOKEN TO A NICER GUY WHO KNEW HIS STUFF... VERY EASY ORDER AND I WILL BE USING AGAIN.
Testimonial By: STEVEN RAINFORD
Thursday 10 November, 2016
60lt planted tank looking great.
First time i have planted out an aquarium and i am over the moon with how it looks. I would recommend aquaessentials to anyone and i will be definatly be using again.
Testimonial By: stephen james lee
Tuesday 08 November, 2016
MT says what's not to like?
Used for first time in October 2016 and very impressed, good quality plants, rooted into pot medium, well labelled, with plastic label with brief information on care (which is rare to find these days), nicely packed so no damage and a quick delivery. I will definitely use Aquaessentials again they have an excellent range of plants plus other equipment too. I only wanted plants this time but will check the web site for any future equipment, aquascaping as well as anymore plants. What's not to like.
Testimonial By: Mick Tuppenney
Monday 07 November, 2016
Website is really good with a clear espec. for all the plants. Customer service very helpful and delivery right on time. I'm very happy and will keep coming back
Testimonial By: Jose Gil
Monday 07 November, 2016
Stunning items delivered conviently
I ordered a huge pile of dragon stone from Aqua Essentials. I send them an e-mail requesting the size and shape of rock I needed for my tank and thy replied promptly.
The courrier communicated within an hour time window, when my delivery would be arrive and I was able to reschedule to a time that suited me. The rock that arrived was exactly what I asked for. Some of the pieces were spectacular. Since then, I've also bought some stunning monte-carlo which is growing furiously.
Testimonial By: Tom Geddes
Sunday 06 November, 2016
Excellent all round
Prompt service excellent value for money excellent choice of plants quality second to none would recommend them to anyone
Testimonial By: john hewitt
Saturday 05 November, 2016
I contacted Aqua Essentials by email about setting up a small tropical tank similar to a video I sent them.
They gave me valuable advice and we're patient with even silly questions. The goods were added to my basket, so I just had to login and pay.
The team selected appropriate items for my tank, not items with high price tags.
After making payment, my order was despatch very swiftly and was received in a great condition.
Without hesitation, I would highly recommend Aqua Essentials.
The website states "Consistently high standards".
I concur 100%.
Thank you x
Testimonial By: claire fedder
Monday 31 October, 2016