I really couldn't ask for better customer service or quicker deliveries. The plants that I have received have all been in excellent condition, snail free and are growing like wildfire. Furthermore, comments sections for items on the website are particularly useful for getting additional information before you buy.
Testimonial By: Pamela Bell
Saturday 29 April, 2017
I have used other well known web site's before. and the plants were rubbish.. this is a total different kettle of fish ( excuse pun )...Every item is well packed the plants are in super first class condition.... Delivered quickly and on time..i will be setting up 2 large tanks later in the year and will order all needed requirements from this site..thank's again
Testimonial By: Clive Burdon
Saturday 29 April, 2017
As a fairly recent returner to tropical fishkeeping, I have found the information emails of extreme value to me.
Testimonial By: Alan Morton
Tuesday 25 April, 2017
Excellent service and extremely reasonably priced!
Testimonial By: Norma Kummerer
Tuesday 18 April, 2017
Fantastic service and quality
I have nothing but praise for Aquaessentials. I have ordered both dry goods and plants, and both have arrived very quickly and packed securly. It doesnt seem to matter what you order, the care taken in the packaging is incredible, the plants arrive in fantastic condition and quite well grown on. These are not like anything you normally see in a retail store - bright, healthy and large root mass - well done everyone at Aquaessentials who source , look after and deliver.
Testimonial By: Dean Burrows
Saturday 15 April, 2017
I was very pleased with the prompt service from Aqua Essentials. I haven't got my new aquarium up and running yet, but the Rio Xingu gravel I ordered looks very nice - I think I may need another box of it though when it is in stock. I will be happy to try the cold water plants which I suspect may get eaten by my goldfish!
Testimonial By: Gillian Hall
Friday 14 April, 2017
I have been using aquaessentials since we started our aquarium at home. The website is great and really clear about what the plants need in terms of environment, light, how quickly they grow, and how skilled you need to be. The plants are all stil growing well and strong, unlike some of the random plants I bought in pet shops, which nearly all failed within the first two weeks - as they come more or less without care information. Plants mail ordered come impeccably wrapped, still moist, and ready to put in place. The emails for tips on planted aquariums are absolutely great - really useful. Quick to be delivered too. Absolutely love it. I don't buy aquarium plants anywhere else any more
Testimonial By: Clare Macgregor
Monday 10 April, 2017
Aquaessentials is by far the best aquatic plant retailer I have ever come across. Not only does it offer very high quality products at affordable prices but it offers speedy delivery and great customer service. If you ever have any queries you can just leave them in the comment section and the staff will get back to you very quickly.
Aquaessentials offers a wide range of aquatic plants and accessories some of which I have never come across before. I have ordered products off this company many times and not once have I received an inadequate item or a damadged plant. Their plants are of excellent quality, some of the best I have ever seen.
Their website is organised very well and it is very easy to access and move around it. Their delivery is very speedy and i have received my order the next day when I have ordered from them.
In conclusion, aquaessentials is amazing and I would highly recommend to anyone looking to buy aquatic plants and other planted tank accessories.
Testimonial By: Ben Hale
Friday 07 April, 2017
All round excellence would be a short few words to sum up Aquaessentials! Their plants are second to none and to give a description of them would include: brillianty healthy and in a fab condition, come with all the relevant information you need, rapid delivery and lovingly packed! When a plant has been out of stock Richard has always got in touch with me and offered me a replacement plant on par with the one that was out of stock. They are a truly honest company who don't 'talk crap' just to get money out of you, as their best advise with successful aquatic plant growing is free! Every time I've asked for help Richard or Sarah have got back to me promptly and given me sound professional advise for no charge. I am being genuine when I say that all round they are a fabulous trustworthy company with heaps of caring for their customers thrown in! Can not recommend them enough. Why risk your hobby of aquatics by going anywhere else? Thank you Aquaessentials my tank is looking beautiful...
Testimonial By: Matt Sillitoe
Wednesday 29 March, 2017
I recently purchased a carbon dioxide kit from Aqua Essentials, by phone. The gentleman who assisted me was very friendly. He gave me a very valuable piece of advice. I had been plagued with a problem with ammonia, and I mentioned this. I could not get it to go down to zero, after far too many weeks. A website had told me to keep the pH down at about 6.2, but your staff member told me to have the pH between 7 and 8. This was the first time that I had heard that. I had been using dilute sulfuric acid (sold as "pH Down") to pull the pH down from 7.6 to 6.2. I stopped doing that, and now the ammonia (and nitrite!) are both staying on zero.
While I am discussing ammonia, here is another superb piece of advice, from my local aquarium store that I should share. DO NOT use Fluval's "Ammonia Remover" or any of their other bags of "removers", in your filter. These prevent the filter bacteria from being established, and the ammonia and nitrite will never go down to zero. I removed those...
Testimonial By: Steve Wray
Monday 27 March, 2017