I really like the wide range of products that Aqua Essentials stock. I can get tools, substrate, hardscape and plants in a single order. The service and delivery has been excellent. I've am very impressed with the quality of the plants - they are really healthy, root in quickly and start growing straight away!
Testimonial By: Fiona Sargeant
Monday 12 June, 2017
Bought a piece of planted bogwood ..it arrived very quickly and well protected..
I was extremely pleased with the size and quality of the plant. I also got some liquid co2 been using that for around a mth now and very impressed with it ..used in conjunction with liquid fertilizer weekly.
I would not get my plants from anywhere else now.
Highly impressed ..:-)
Testimonial By: Diane Turton
Tuesday 06 June, 2017
I have placed several orders with Aqua Essentials now and have always been pleased with their easy to use web site, the quality of the items and the speed of
delivery. Plants in particular are always top quality and well packaged. On the one occasion I had a problem with some gadget not working, they resolved the
situation in the shortest possible time, and you can't ask for more than that. I have the impression that Aqua Essentials is a small company, in a niche market,
but one that survives by trying really hard to provide a good experience. For example, I signed up for Richard's tips by email. As a newby, I have found them very
informative but, mainly, it is a further indication of how seriously they take great customer service. Highly recommended if you are into this sort of thing.
Testimonial By: John Sadler
Monday 05 June, 2017
Good quality plants and well packed..arrived safely and declared as per taught with low value cost. I think a better planting instruction with which steps for initiation for each plant would be great...the outcome will be wonderful...each plant will be at their best result...
I think you need to improve your communication as on infoaquaessential etc is zero response...its richard who answered the mail.... Preparing a health certificate would ease for some countries when buying in bulk...its a must....the microsorum trident were different from other trident...its was like normal fern.....discount may apply for next purchase...i would opt for fertiliser please
Testimonial By: Ozeer Alzakiyy
Sunday 04 June, 2017
Excellent advice and service
Ordered a 200L mixed box of plants and all arrived promptly and in A1 condition. All plants were labled giving clear information on how and where to plant. I have also ordered neutro CO2 and neutro T as advised and everything is going well. Would happily recommend AE to anyone interested in the hobby and will definitely reorder.
Testimonial By: Dan Bingham
Tuesday 30 May, 2017
Aqua Essentials are a very efficient company and know their business inside out. Their advice is really spot on they always go that extra mile to ensure the customer is satisfied. Which I always am. Their products are of the finest quality and arrive well packaged. This is a Company I shall use over and over again.
Testimonial By: Vanessa Bagnall
Tuesday 23 May, 2017
Will definitely be revisiting AE
I've had a good experience with AE. I first got lots of information on setting up live plants from their really helpful advice pages when I started out with small tropical fish for my biube tank. I was able to get advice on amano shrimp and clean-up crews and plants that grow well on rocks and wood. I emailed queries and questions and all were answered quickly and helpfully. I have bought plants and leaves for what is now a shrimp tank and the latest addition of driftwood and red plants are going down well with the 13 little critters that I now have. Will be revisiting when I make my next aquascaping change and no doubt I will be emailing for more advice too.
Testimonial By: Carol Hughes
Wednesday 17 May, 2017
Love these guys
I have bought a few plants from these guys, and always find them great. The quality of the plants and website layout has always been fab.
I have also asked for advice a few times, usually via Facebook, and find them invaluable. I have used google and various forums, but find the advice conflicting. Ask these guys and you get a straight answer that is correct!
They know their products inside out and you really can't fault them!
Testimonial By: James Taylor
Sunday 14 May, 2017
I needn't have worried.
I was a little apprehensive about ordering plants online. I needn't have worried - all of the plants were top quality and they were packed superbly. I subscribe to receive the regular advice emails very informative and helpful. Communication is excellent which I find very reassuring. Aqua Essentials is now my principal supplier.
Testimonial By: Christopher Bird
Saturday 13 May, 2017
I've just received another order from Aqua Essentials, arrived well packaged, on time, as always :) I have ordered some equipment before and other bits and pieces and as I said, all arrived well and on time, highly recommend! Staff was very helpful when asked questions, very knowledgeable and solved all my enquiries.
I will be coming back for more :)
Testimonial By: Adrian Petruscak
Tuesday 09 May, 2017