All Testimonials

First step into aquascaping

First step into aquascaping

Being a long-term fish keeper, but not one who had ever taken on tropical plants seriously, I did a great deal of research as to who I should trust my supplies to. All of the forums I took part in provided nothing but positive feedback on Aqua Essentials, so trusting these unbiased contributors, I ordered a 200l mixed plant pack. I opted for the more technical, CO2 reliant collection, as I thought "in for a penny etc". I could not have been more delighted with my purchase, every aspect, form delivery time, packaging and plant health was absolutely superb. Plants were clearly labelled, and so I had the confidence to tackle what had previously seemed a daunting task. Two weeks on and my tank looks great, I have a little self induced hair algae as I work out CO2 dosage, but that is 100% my issue, I turn the box off now and just watch the great select blipping O2. I'm about to attack my second tank now, happy in the knowledge that I know just where to go for my plant supplies. GREAT WORK GUYS

Testimonial By: Julie Cooper

Monday 21 March, 2016

B Udall

B Udall

Used them online, easy to fine what I needed fast delivery and quality products, very happy!

Testimonial By: Billy Udall

Friday 18 March, 2016

Outstanding service + product!!

Outstanding service + product!!

As a new Aquarist, it's a complete minefield out there with conflicting opinions everywhere and numerous retailers focused on making money above all else. One constant I came across though on various forums was consistently positive feedback on Aquaessentials. So once I'd set up and cycled a tank and was ready to tackle my first bash at a scape, I thought I'd see what all the fuss was about. The website is clear with a vast range and tons of great info. and after a pleasant evening browsing it I opted for a 25l mixed box, a couple of additional plants to top it up and 6kg of stone. I received order confirmation by email promptly, and when I had a question about my order the following day it was answered within 10 minutes!!! From memory, I think my order was shipped the following day, again with an email update with an estimated delivery date. On the day of delivery I got both an email and a text with a 1hr window for delivery and bang on the time I'd been given it arrived. The box was really well packed and I was blown away by how many plants were in the mixed box and what a great selection, didn't need the "top up" ones I'd added! Even more impressive was the stone I'd ordered, thoughtful range of shapes and sizes and stunning looking rock, even better when submerged. I ended up with enough plants, moss and rock to set up a 2nd tank (rude not to really) and I'm delighted with how they both look. All plants are thriving 2 weeks on, even in my beginners hands. I can't recommend this company highly enough and will be using them exclusively for any future purchases, no need to look anywhere else, these guys are the best!

Testimonial By: Gareth Murfin

Tuesday 15 March, 2016

First class

First class

I've used AquaEssentials a few times now and their plants have always been despatched quickly and in excellent condition. I'd also like to say that their customer support and advice is first class.

Testimonial By: Paul Mabbott

Tuesday 15 March, 2016

customer service

customer service

i have used this company many times over the last 2 years to buy plants and tank ornaments, delivery and after service are second to none and i found the staff to be helpful at all times, would have no hesitation in recommending them to anyone

Testimonial By: Frederick Davison

Tuesday 15 March, 2016

Admirable standards at AE

Admirable standards at AE

AQUA ESSENTIALS seem to me really to care that their service is all they claim for it. Plants arrive in lovely condition exactly as expected. I like the good information regarding care of plants too. Very helpful and friendly company

Testimonial By: Duncan Ellison

Monday 14 March, 2016

Superb

Superb

Once again exceptional service, superb packaging and brilliant products.

Testimonial By: Malcolm Harrison

Monday 14 March, 2016

Superb Service

Superb Service

Ordered 3 plants and all arrived next day perfectly packaged which had been done with care.
Unfortunately one of the plants had snapped which can happen with any mail order, all it took was a quick phone call and a new plant was dispatched which arrived in next day and in perfect condition.
one week on all plants are growing well with new growth and looking extremely healthy.
Will definitely order again

Testimonial By: Andrew Barrett

Friday 11 March, 2016

they are amazing!!

they are amazing!!

I ordered a few pots of tissue culture plants, and they are amazing, within a week they doubled in size! They come with easy instructions and also have a video to help! Customer Service was also extremely helpful and made sure I was given the right answer. Even the delivery was fast! I would, and already have, recommended Aqua Essentials to anyone looking for great plants for great prices!.

Feel free to cut or edit parts.

Ps the doubled in size is with using Dennerle scapers soil, no added CO2 or fertiliser (started adding liquid carbon and npk fertiliser yesterday). I have photos of day one and day 7 if needed.

Attached is an awful picture of myself, feel free to scribble horns and throw darts at it, I suggest aiming for the eyes.

Hope it's good enough!

Testimonial By: Mike Noble

Thursday 10 March, 2016

First Class

First Class

I have to say AE never disappoint. The plants I have received have always been carefully packaged & in first class condition & really stand out. A very professional company who really understand customer service. They will always be my first choice for mail order aquatic plants & planted tank accessories.

Testimonial By: Marc Freullet

Tuesday 08 March, 2016

Tell us what you think

If you’ve been happy with the service you have received from us and wanted to share with other customers, we’d love to hear from you. Simply click on the button and share your thoughts.


Write Testimonial