I thought so anyway but it’s something I wanted to reiterate as the message is really important. All too often shops are so hell bent on getting the sale, they forget about the long term gain – or maybe they don’t have one. We are determined to have repeat customers and the only way to do this is to treat you properly as a customer. Treated others as you would like to be treated yourself.
So if you have a conversation with me or any of my staff, when we advise on products we take into account whether you genuinely need it or not. After all we want you to come back – not feel like you’ve been mis-sold.
So the message is very simple. If you don’t need it we won’t sell it.