This has been a long standing guarantee but I thought it would be a good idea to remind our customers of the guarantee that we offer when purchasing aquatic plants from us.
We guarantee that the plants will arrive with you in perfect condition and are in 100% health. If for any reason you are not happy or the condition is not 100%, then send them back for a complete refund, no questions asked.
We’re super confident in our plants – we’ve been selling them for about 7 years now and we keep them in the same type of conditions that the growers do – we’re passionate about quality and we know you are too. By keeping the plants hydroponically, the plants transport better, and there are no snails or algae as all the leaves are above the water. This means when we bag the plants up for you, there’s no reason why they should arrive with you in anything less than 100% – that’s right, they should be perfect!
If for any reason you are unhappy with the plants, then all you need to do is return them to us, and we will give you a complete refund for the price of the plants, no questions asked. We want you to be happy so this is our guarantee to you 🙂